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Terms and Conditions

PRIVACY/TERMS WEBSITE TERMS OF USE

 

All users of this Site agree that access to and use of this Site is subject to the following terms and conditions and other applicable law. You agree that by using this Site, you are at least 18 years of age, or visiting under the supervision of a parent or guardian, and legally able to enter into a contract.

 

1. General

Coach LA Live LLC (“Company”, “we”, “us”, or “our”) is the owner and operator of this website, [website URL], (the “Site”). By accessing the Site, you agree to be bound by these Terms of Use and to use the Site in accordance with these Terms of Use, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to services available through the Site or from the Company.

 

Please read these Terms of Use carefully to understand our terms regarding your use of the site and services offered by Coach LA Live, LLC. If you do not agree with our terms, your choice is not to use our Website. By accessing or using this Website, you agree to the Terms of Use.

 

It is your responsibility to review these Terms of Use periodically. We may revise these Terms of Use at any time without notice to you. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the terms periodically for updates.

 

These Terms of Use are effective as of March 18, 2025.

 

2. Intellectual Property Rights

This Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. These Terms of Use permit you to use the Website for your personal, non-commercial use only.

 

For inquiries regarding these Terms of Use, please contact us at hello@coachlalive.com.

 

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WEBSITE PRIVACY POLICY

 

Your privacy is very important to us.

 

Our Privacy Policy spells out our commitment to respecting the privacy of visitors to our site. We are very careful with what we do with your information.

 

This website, www.coachlawilson, is owned and operated by Coach LA Live LLC (“Company,” “we”, “our”). By accessing or using this Website, you agree to this Privacy Policy.

 

If you do not agree with our policies and practices, your choice is not to use our Website.

 

This Privacy Policy describes how we collect and use the personal information you provide to us on our Website. It also applies to information we collect on this Website, as well as in email, text, and other electronic messages between you and this Website. It does not apply to information collected by us offline or through any other means, including on any other website operated by the Company or any third party.

 

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email or by means of a notice on this Website prior to the change becoming effective. We encourage you to periodically review this policy for the latest information on our privacy practices.

Personal Data
The Administrator of your personal data is COMPANY NAME, ADDRESS, TAX ID NUMBER.
You have the following rights concerning our processing of your personal data:
The right to request access to your personal data as well as its rectification, removal or restriction of processing
The right to object to the processing
The right to transfer data
The right to withdraw consent for the processing of personal data for a specific purpose
The right to bring a complaint to the supervisory authority in connection with the processing of personal data
We may refuse to exercise certain rights from those indicated above in a situation where the implementation of a given right would be in conflict with the legitimate purpose of the data we process. For example, we may refuse to delete personal data specified in your order until the expiration of the limitation period for claims under the concluded contract.
We entrust the processing of personal data to the following entities:
WIX- in order to operate the website
GOOGLE ANALYTICS– to process website analytics
FLODESK- in order to provide an email newsletter, submit program orders, and payments
PAYPAL/STRIPE - in order to process order payment
QUICKBOOKS- in order to use the services of an external accounting office which processes the data included in invoices
In connection with the use of these third-party entities, personal data may be transferred to another country.

 

For inquiries regarding this Privacy Policy, please contact us at hello@coachlalive.com.

The CoachLA Method Return & Rescheduling Policy

At Coach LA Live LLC, we are committed to delivering high-quality coaching services through The CoachLA Method™. Because our programs involve immediate access to proprietary materials, live coaching, and personalized strategy, all sales are final.

No Refunds or Returns
  • All payments made for coaching programs, courses, or digital products are non-refundable under any circumstances.

  • Once you enroll and secure your spot, you are making a binding commitment to the program and its full investment.

 
Payment Plans
  • If you select a payment plan, you are responsible for completing all scheduled payments in full, regardless of participation or program completion.

  • Payment plans may include a 3% payment plan fee and must be completed within the agreed-upon term.

  • Pauses or suspensions are not permitted, except for one pause of up to 30 days, granted solely at the discretion of Coach LA Live LLC.

 
Chargebacks & Disputes
  • By enrolling, you agree not to initiate chargebacks or disputes with your bank, PayPal, Affirm, Klarna, Afterpay, or any other payment provider.

  • Any attempt to reverse or dispute a payment will be considered a breach of this policy and the signed enrollment agreement.

 
Transfers & Substitutions
  • Enrollment is non-transferable. Coaching sessions, program access, and materials are for the enrolled client only and cannot be reassigned to another individual.

 
Program Delivery
  • You will receive access to program materials and coaching services as outlined in your selected package.

  • We are committed to supporting you throughout your enrollment, but your results depend on your participation and commitment.

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